gk111 Privacy Policy
Your personal information is completely safe with us — we protect your privacy using SSL encryption and a strict data protection policy.
1Introduction
gk111 ("we", "us", or "platform") operates a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By using the gk111.cam website or registering for our services, you agree to the terms of this Privacy Policy. This Policy is connected to and forms an integral part of our Terms and Conditions.
We are committed to ensuring that your personal information will never be sold to any third party and will not be used for unnecessary purposes without your consent.
2What Information We Collect
We collect your information through various processes. The categories of information collected are described below:
Personal Identity Information
Information you provide at the time of registration:
- Full name
- Date of birth (for age verification)
- Email address
- Username and password (encrypted)
- National ID card or passport number (when identity verification is required)
Financial Transaction Information
Information collected in relation to deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical Information
Collected automatically while using the site:
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Cookies and session data
- Page views and click data
Gaming Activity Information
Related to your gaming experience:
- Game play history
- Bet amounts and results
- Bonus and promotion usage records
- VIP level and points
- Login time and session duration
3Purpose of Using Information
Collected information is used only for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to create and manage your gk111 account, verify login, process deposits and withdrawals, and personalise your gaming experience.
3.2 Identity Verification and Security
We conduct a KYC (Know Your Customer) process to prevent fraud, money laundering, and other illegal activities. This process includes verification of your identity document and age.
3.3 Customer Support
Enabling our 24/7 live chat and email support team to resolve your issues quickly. We improve service quality by maintaining a history of support tickets.
3.4 Responsible Gaming
Monitoring your gaming activity to identify problematic behaviour and taking precautionary steps when necessary. We give the highest importance to responsible gaming.
3.5 Technical Development and Analysis
Information is analysed to improve website performance and to make the user experience easier and more enjoyable. This is entirely for internal purposes.
4Cookies Policy
Cookies are small text files stored on your device that help us improve the quality of our service.
Three types of cookies are used on the gk111 website:
Essential Cookies
Required for the core functionality of the site, such as maintaining login sessions. These cannot be disabled.
Analytics Cookies
Used to understand how users interact with the site. This information is completely anonymous.
Preference Cookies
Used to remember your language and display preferences so you do not have to configure them each time.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.
5Sharing Information with Third Parties
Important: gk111 never sells your personal information or transfers it to third parties for marketing purposes.
Your information may be shared with third parties in the following limited circumstances:
5.1 Payment Processors
Only the minimum necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers follow their own privacy policies.
5.2 Legal Obligations
If disclosure of information is legally required under a court order, a request from a regulatory authority, or a valid legal process, only the specific information requested by the relevant authority will be shared.
5.3 Fraud Prevention
Limited information may be shared with fraud prevention networks in the gaming industry to protect accounts. This process keeps all user accounts secure.
5.4 Game Providers
Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other game providers process certain session data through their software. This information is used solely for the purpose of running games.
6Data Security Measures
gk111 follows the highest industry security standards to keep your personal and financial information safe:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Password Hashing
Passwords are never stored in plain text — strong hashing algorithms are used.
Access Control
Strict internal access controls — only authorised staff can view the information they need.
Secure Backups
Data is kept secure through regular encrypted backups.
Despite taking the highest precautions in data protection, no online system is 100% secure. We therefore ask you to use a strong password and never share your login details with anyone.
7Data Retention Period
We retain your information only for as long as necessary:
7.1 Active Accounts
All account information and transaction history is retained while your account remains active. This information is needed to ensure you receive our services and to resolve any disputes.
7.2 After Account Closure
After an account is closed, records of financial transactions and KYC information are retained for a specified period in accordance with legal and regulatory obligations. Once that period has passed, data is securely deleted.
7.3 Marketing Communications
If you unsubscribe from marketing emails, we will remove your contact information from our marketing list. However, important notifications related to your account may continue to be sent.
8Your Rights
You have the following rights regarding your personal information:
Right to Access
If you wish to know what information we hold about you, please contact our support team. We will respond to verifiable requests.
Right to Rectification
If your account contains incorrect or incomplete information, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object at any time to marketing communications and to certain types of data processing.
To exercise any of the above rights, contact our support team at: [email protected]. Our team is available 24/7 according to Bangladesh Standard Time (BST, UTC+6).
9Protection of Minors
gk111 is for individuals aged 21 and above only.
We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process and no one under the age of 21 may open an account.
If it comes to our attention that a minor's information has entered our system, we will immediately delete that information and close the associated account.
10Changes to the Policy
gk111 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the website.
- The "Last updated" date at the top of this page will change.
Continued use of the service after any changes will indicate that you have accepted the updated policy. If you do not agree to the policy changes, you may close your account.
11Contact Us
Any questions about privacy?
If you have any questions or concerns about the Privacy Policy, our dedicated support team is always ready to help.
We respond at any time according to Bangladesh Standard Time (BST, UTC+6).
For more information, please read our Terms and Conditions and Responsible Gaming pages.